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EVO_User

Recovering Deleted Files From EVO In Admin Screen

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Currently running EVO Sharebrowser version 4.3.0.235 on OS X El Cap version 10.11.6

Attempting to restore deleted files from the EVO, but when I go to the recycle bin to browse deleted files, I get the message "Procedure 'getTrashShares' not present".  I used to be able to restore deleted files, so not sure what's changed. Any help is appreciated!

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Hello,

This sounds like a known issue regarding the latest versions of Chrome and Safari. Do you continue to receive this error message when using Firefox?

If you would like to open a new support request, we may be able to update the EVO OS to address the changes made to Chrome and Safari.

 

Thank you!

Alan

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Hi Alan,

Ah yes, just tested, and it's working with Firefox. Thank you! I don't mind using Firefox, so I don't think I'll open a support request, but good to know the option is there. Thanks again.

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