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    • Eric Newbauer

      Forum closed   06/30/2018

      PLEASE NOTE: This forum is closed and no longer moderated. Please visit https://www.studionetworksolutions.com/support/ for assistance with your SNS products. Follow Studio Network Solutions on Twitter. Thank you!


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  1. We are an Audio Post production facility, and we have been using the EVO for a couple of years now. We recently decided that the one-write-user limitation of SAN was too inconvenient for us, and we switched out existing SAN volumes to NAS. We mount them using AFP on our mac workstations. We have run sessions off of the AFP mounts for quite some time and there are no issues with it. However, one thing that was recently switched to NAS was our Sound Effects Library. Since converting to a NAS volume and mounting AFP, we are having some considerable lag in searching the library using the Pro Tools Workspace Browser. This is seen on multiple computers running various different Mac OS and Pro Tools versions. I have indexed the volume in the workspace browser (Pro Tools indexing, for anyone not familiar to do with pro tools, this is common for the software to make searches faster). Are there any tips on getting the search function of our library to go any faster? One thought I had was to make the Sound Effects library mount smb and try that. In the past, we have had better results in streaming large sessions using afp instead, and getting all of our users who aren't necessarily IT savvy to figure out how to mount smb instead of afp, and having them remember which ones are different and all that doesn't sound like a good time. So I am skeptical to go this route. However, if the consensus is that this would be a fix, then I would consider it.
  2. My EVO has several NAS shares that we mount on our macs via afp. Within the last day or so, one of the machines keeps dropping one of the NAS share mounts. It remains connected to the remaining shares, but this one share for whatever reason will not stay mounted if left inactive for a couple of minutes. Our EVO configuration did indeed change recently. During the holidays, I pulled all of the data from our SAN volumes, and converted all SAN shares to NAS, and replaced the data. Along the way, I backed up a NAS share, deleted it, recreated it with less space, and spread some of the extra space around to the newly created NAS shares that replaced the SAN shares. The NAS share that can not stay mounted, is actually the ONLY share on the EVO that did not get changed at all through the holidays. It has always worked fine in the past. Suddenly, it will not stay connected. It is seemingly on only this one computer, and it is only that one NAS share. I have tried both mounting the share through the ShareBrowser, as well as using the finder connect to server function. Neither seem to make it to where the share will remain mounted if let idle for more than a couple of minutes. Anyone have any ideas on what to try to get the mount to stick?