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    • Eric Newbauer

      Forum closed   06/30/2018

      PLEASE NOTE: This forum is closed and no longer moderated. Please visit https://www.studionetworksolutions.com/support/ for assistance with your SNS products. Follow Studio Network Solutions on Twitter. Thank you!

SNS Alan

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About SNS Alan

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  1. Hello, This sounds like a known issue regarding the latest versions of Chrome and Safari. Do you continue to receive this error message when using Firefox? If you would like to open a new support request, we may be able to update the EVO OS to address the changes made to Chrome and Safari. Thank you! Alan
  2. Hi Ben, The macOS server shares the iSCSI volumes to the client workstations as a NAS share, correct? If so, then yes, only one globalSAN license will needed. If you have any other questions, or if we can help out with anything, please feel free to open a support case. Thank you! Alan
  3. Starting over with new drives

    Hello! It looks like the difference you are seeing is that the new SAN volume has not been converted into a SANmp disk. This is accomplished using SANmp Admin, which allows for the SANmp Client software to ensure that only one user has write access to the SAN volume at any given time. This protects the file system from becoming corrupted due to simultaneous writes from multiple users. For an 8-disk pool, we recommend using RAID-5, which will allow the RAID to recover from a single-disk failure. The default stripe size on the EVO is set to 128. In our tests, we found this configuration to offer the best overall performance for most situations. In theory, a larger stripe size should offer better performance for large files; however, as media files become more and more massive, the stripe size used appears to have less of an impact on performance. With that said, blanket statements about performance can hardly be made, and it may still be worth testing with different stripe sizes. The specific MTU value used is not as important as that it matches on the EVO, workstation, and any switches/routers in between. The typical configuration for an MTU value of 1500 for 1GbE, and 9000 for 10GbE. Please feel free to open a support case if there any other questions or concerns. Thanks! Alan
  4. Hi Jeff, Some storage systems maintain a list of authorized iSCSI initiators, and the iSCSI name from the workstation has to be manually added and approved. If you continue to have trouble, feel free to open a support case, and we can take a closer look at the system. Thanks, Alan