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    • Eric Newbauer

      Forum closed   06/30/2018

      PLEASE NOTE: This forum is closed and no longer moderated. Please visit https://www.studionetworksolutions.com/support/ for assistance with your SNS products. Follow Studio Network Solutions on Twitter. Thank you!

SNS Hal

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Everything posted by SNS Hal

  1. (We're addressing this in a support case)
  2. Read/Write Sync

    (We're addressing this in a support case)
  3. dsuly, we know many people use our initiator with Drobo devices - you should be able to start a new trial with the current public release. Feel free to open a support ticket by emailing support at studionetworksolutions.com if you still have trouble.
  4. (Addressing in support, some issues resulting from workstation sleep)
  5. Connecting iSCSI over wi-fi is strongly discouraged; in fact wired ethernet is one of the documented globalSAN requirements. In addition to the hit in performance, there is risk to the filesystem since it is an inherently unstable connection for block-level access. That said, it does sound like there's something wrong with the connection (hypothetically speaking, connecting with 802.11n should allow a 5GB transfer in minutes rather than hours). If you also have trouble with a wired connection, feel free to open a support ticket so we may investigate further.
  6. Please open a support ticket so we may take a more in-depth look at your configuration.
  7. We determined in the support case that there was filesystem corruption. The resolution was to enter SANmp Repair Mode and run chkdsk in Windows.
  8. What format is the SAN volume? Feel free to open a support ticket so we can further investigate.
  9. Solved: The "Allow Unconverted SAN Volumes" setting in SANmp was not enabled.
  10. We've worked toward allowing workstation sleep to coexist with iSCSI connections, but there just doesn't seem to be a general way to make it work in all cases. Consequently, we've been discussing methods of disabling sleep while iSCSI targets are connected in the upcoming release. For now we do recommend manually disabling sleep on the workstation. Feel free to open a case if you still have trouble.
  11. Your target does need to be formatted HFS+ in order for it to be presented for iSCSI sharing. Feel free to open a support ticket if you still have trouble.
  12. JackieTreehorn - The licensing functionality is no different from the public release, and once the GM build is available, globalSAN should automatically prompt you to update. Purchasing the beta will allow you to set persistent targets. rusty_rhys - Great to hear, thanks for following up.
  13. Vicky, if you tried all the suggestions and are unable to connect, feel free to open a support ticket.
  14. Spotlight provides system-wide search for OS X. While great for local storage, it's not designed for shared storage, disks which are typically larger than the OS disk, or media which will often be ejected. It also provides no mechanism for controlling the timing of its indexing service. Since a SAN provides block level access, the storage appears as if it were local, and Spotlight will attempt to index it by default. We recommend hiding all SAN volumes from Spotlight. This will need to be done one time from one workstation of each version of OS X - mount all volumes R/W and drag them to the Privacy tab in Spotlight in System Preferences.
  15. Q4: There's a bit going on here, probably better served with a support ticket - http://www.studionetworksolutions.com/support/ Q5: The Client and Admin are bundled into one installer. To install SANmp Admin, launch the SANmp installer and choose the Customize option. You'll be able to install Admin and Client at the same time with only one restart cycle. You'll find more information in the /Applications/SANmp folder.
  16. (Many storage manufacturers are not careful about differentiating between SAN and NAS storage, and as a result I may not have understood what you described the way in which you meant it - my answers are all assuming SAN storage.) Q1: The iSCSI targets are formatted by the workstation, not the storage. Q2: Formatting is up to you, but HFS+ with Journaling has proven to be more resilient than non-Journaled volumes. Q2: An iSCSI target appears to your computer as if it were locally-attached storage. It provides block-level access, so deleting should be no different from deleting contents of an internal drive. Emptying your trash while the SAN volume is mounted should clear the disk of deleted files. Q4: Hard to say. The initiator is strictly a connection mechanism, with no awareness of any filesystem in place. Q5: Without SAN management in place, accessing your iSCSI storage with more than one system will corrupt your data*. You can sync the SAN to the NAS by mounting the SAN storage and copying the contents to the NAS just as you would from a local drive. Q6: Here are some recommendations: Introduction to iSCSI *Share iSCSI storage with several computers globalSAN demo SANmp Admin demo Xtarget demo -edited to clean up formatting
  17. The current QNAP firmware (starting with 4.0.2) no longer allows targets to be added using the Portal option. Rather than using "Portal/Group" as before, use "Target" when adding the target in globalSAN, and then manually enter the iqn for the QNAP LUN in the "Target Name" field and the IP address of the storage in the connection pane.
  18. The contents of the SAN volumes are scanned when it is mounted, so you will likely have to rescan the disk to see the changes. If you're using SANmp, you can click the Synchronize button to do this. If not, some SAN management is required to prevent filesystem corruption if you'll have more than one workstation connecting.
  19. The current release of SANmp/iSANmp officially supports Windows Server 2008 R2, but we do offer free trials of the software - you may find there is no trouble using 2012. You can also subscribe to our Product Announcements page to be automatically updated when new versions are released.
  20. It sounds like you only have one MDC. You'll want to have two, leaving the Xtarget machine as a client.
  21. Hi Glenn, Please open a support ticket so we can get some more details from you.
  22. Vitaly, I think we got this sorted in a support case - let us know if you have more trouble.
  23. Yes, 16TB is much larger than a typical OS drive, which Spotlight is designed for. Removing and re-adding the drive from Spotlight should force it to refresh the index, though it may take quite a while.
  24. madmax14304, Please open a support ticket by emailing support@studionetworksolutions.com so we may gather a little more information about your setup.
  25. Unable to reset database

    Phantom mounts are generally the result of an unclean ejection of media, such as from an unexpected disconnection of the workstation from the SAN. If the disks are improperly ejected while mounted Read/Write, this can result in filesystem corruption. SANmp Admin has a "Cleanup Dead Usage Records" option available from the Administrator menu which will remove all mount records.
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