2 replies to this topic

[marissao]

I am experiencing difficulties with getting getting 3 out of 4 of my partitioned drives to appear in SANmp Client and Admin disk manager. For some reason it is only showing one of my 4 partitioned drives in available disks.

Half of the drives in my promise media raid enclosure are showing a red light above a consistent green light. I'm not sure what all of this could mean but I'm hoping that I have not lost any data and that the system may have a safety or reboot mode. I really need assistance with this ASAP.

Thanks,
M

[Joseph Behrens]

Marissao, I am trying to find this in our incidents at support@studionetworksolutions.com.
Have you been in contact with us there? If not, please do.

-Joseph

[marissao]

Joseph Behrens, on 27 July 2012 - 01:44 PM, said:

Marissao, I am trying to find this in our incidents at support@studionetworksolutions.com.
Have you been in contact with us there? If not, please do.

-Joseph

Joseph,

Thanks for the reply. It actually turned out to be a capacity issue on the media server and was resolved by offloading some of the media that was taking up massive amounts of space.

Thanks!
Marissa