• Announcements

    • Eric Newbauer

      Follow SNS on Twitter!

      Get notifications via Twitter! Looking for instant updates? We're now also announcing new versions and beta programs via Twitter. Follow Studio Network Solutions on Twitter. Thanks!

Eric Newbauer

KB Moderators
  • Content count

    263
  • Joined

  • Last visited

Community Reputation

4 Neutral

About Eric Newbauer

  • Rank
    Advanced Member

Contact Methods

  • ICQ
    0

Recent Profile Visitors

1,832 profile views
  1. globalSAN v.5.3.1.555 (High Sierra compatibility) has been released to the public. globalSAN v.5.3.1 is a free upgrade for users who already have a permanent key for version 5.x. If you have a trial key for an earlier build, upgrading to v.5.3.1 will allow you to reset the initiator's trial period. During the initiator's trial period, only one connection may be established at a time and persistent connections can't be enabled. An expired trial can be renewed only when a new build is released. To purchase a permanent key, unlock the globalSAN preference pane and click the License button. Follow the on-screen instructions to purchase and retrieve your permanent key for this computer. globalSAN v.5.3.1 requires a genuine Apple Intel Mac running 10.8 or later, and a Gigabit Ethernet connection with Cat 5e cable or better. Check the installer's readme file for version history. Important note! macOS High Sierra (not officially released by Apple at the time of this writing) will introduce a new security feature that requires user approval before loading new third-party kernel extensions. You must allow these signed system extensions to be used (Security & Privacy System Preferences Pane) for the "Studio Network Solutions" software you've installed, and a reboot may be required after enabling the extensions. If you also choose the Sentinel Runtime option during installation (for Xtarget licensing) you will also need to allow the system extension from "SFNT Germany GmbH," who provides the driver software for the HASP USB dongle for Xtarget licensing. "SFNT Germany GmbH" is not affiliated with SNS. New Features & Licensing Changes No new features in this release Fixes This build is a cleanup that includes a few issues that were found, fixed, and provided on-demand to a small number of users since v.5.3 was released. Addressed an issue with activation key [GLO-424] Fixed an issue causing Xtarget's checkbox to be invisible in Sierra [GLO-446] Fixed a KP that could occur when using CHAP under Sierra [GLO-441] Thanks for using globalSAN!
  2. Please see this article in our KB. If you are still unable to retrieve your license please contact our support team.
  3. We're happy to announce that Version 4.3 of SANmp for Mac and Windows has been released to the public. Before installing, please note: Before upgrading from any previous version of SANmp it is strongly recommended that you disconnect from the SAN and uninstall (with that version's uninstaller) any existing installations of SANmp. The Client and Admin are bundled into one installer. To install SANmp Admin, launch the SANmp installer and choose the Customize option. You'll be able to install Admin and Client at the same time with only one restart cycle. If you are using SANmp to setup a new SAN, you will need to enable "Allow Unconverted SAN Volumes" in SANmp Admin to convert your disks. The 52mm Sentinel HASP keys (a.k.a. USB dongles) are incompatible with SANmp as of version 4.3. If you are unsure which key you have please see this article in our KB. Please review the readme.txt file and Help documents (in the installer) for more information about this new version. New Features, Improvements, Bug Fixes (relative to v.4.2) Core compatibility with ShareBrowser v.4.3. Aside from ShareBrowser compatibility only very minor bug fixes and improvements were included in this release. For immediate updates, follow Studio Network Solutions on Twitter. Visit our website for more information on SANmp.
  4. EVO Version 5.8 and ShareBrowser v.4.3 include many new features and improvements to scalability, performance, feature parity, setup, and reliability. Some of the most notable additions are summarized below. If you purchased an EVO storage system that is currently at OS v.5.x your hardware is compatible with this release. Please contact us to determine if you are eligible for a free upgrade to this latest version of the EVO OS. Before upgrading the OS version on your EVO, it is imperative that you review the user manual and plan for any changed functionality. Further, although an update to the newer version can be done with data in-place, a backup of all critical data should be completed and verified before beginning the update. You should also plan for a reboot, which will be required immediately after the upgrade process has finished. In addition to these highlighted items, there are many other improvements and options, which are documented in the relevant sections of the EVO GUI's Help manual. EVO OS v.5.8 Release Notes New Features and Improvements Virtual Switch enables EVO's Ethernet ports to function like an Ethernet switch [EVO-889] Introduced Final Cut Pro X Library locking (via ShareBrowser) on NFS share [EVO-2195] ShareBrowser database backup to an EVO NAS share can now be scheduled and automated [EVO-1727] NAS shares can now be selectively and permanently deleted [EVO-1664] (BETA Preview) An EVO can now transcode media on its own NAS shares, for ShareBrowser proxies [EVO-1775] (BETA Preview) An EVO can now index files on its own NAS shares, for ShareBrowser use [EVO-1898] Improved responsiveness of web GUI [EVO-1614] Support for new Intel-based EVO 8 bay [EVO-2112] Read-only option now available for AD/LDAP Groups [EVO-1922] Dots, underscores, and dashes now allowed in LDAP/AD usernames [EVO-2085] New ShareBrowser Server menu added to simplify ShareBrowser configuration [EVO-2092] Ethernet port throughput monitor added (under Hardware Profile) [EVO-1977] SMBv3 added as an option for SMB protocol (under Advanced) [EVO-1921] New test tools for Ethernet ports added to web GUI (under Troubleshooting) [EVO-2208] Improved handling when expansion chassis not on/connected during boot sequence [EVO-1666] System info push utility added for technical support assistance [EVO-2170] ShareBrowser v.4.3 Companion Existing users: Important information regarding ShareBrowser configuration for this upgrade: After upgrading you will now have the capability to have EVO automatically backup your ShareBrowser database to one of the NAS shares on your EVO. If you have not selected a backup location for your database you will see a large red alert banner at the top of EVO's web GUI until the backup location is selected. There have been major changes to the indexer in this release. These changes were made with the goal of making significant improvements, particularly to reduce indexing times. But with these changes there is special handling for upgrade situations: The default logic for indexer behavior has changed. Please review the harvesting rules for your indexer(s) in ShareBrowser Admin. If you have any custom file type groups defined (most customers do not use this function), these will not be preserved in the upgrade. Volumes will have no indexer assigned after the update (your scheduling settings will be preserved). The default setting on upgrade is to exclude all files from the extended metadata harvesting operation. Most customers will want to reset this. If you prefer ALL files to have any extended metadata harvested please set the Exclude File Group dropdown to "No files" in ShareBrowser Admin. It will be required to update your ShareBrowser software (and SANmp if you're using it) as part of this upgrade. ShareBrowser v.4.3 Release Notes New Features and Improvements Improved performance of GUI and minimized indexing time [PMP-677] [PMP-697] [PMP-712] Compatibility with OS X 10.11 El Capitan [PMP-748] Added Avid emulation over AFP [PMP-621] Implemented new project locking system and XML support for FCP X [PMP-893] [PMP-548] Included Avid Launcher and keyboard shortcut for launcher [PMP-941] [PMP-947] Search results can now be exported as XML [PMP-790] Improved project locking behavior/options on file copy operations [PMP-764] Added new options for previewing archived/stub files [PMP-779] Improved default search parameters [PMP-714] User can now set a preferred default volume list filter [PMP-685] Included option in Admin GUI to reset configuration data [PMP-772] Improved layout of the Preferences tab [PMP-786] The "Clear all locks" button has been renamed "Clear my locks" for clarity of function [PMP-917] The _ShareBrowserVolumeUID_ file is now protected on EVO's internal NAS shares [PMP-384] Please visit the EVO Shared Storage System page for more information about EVO and ShareBrowser.
  5. We're happy to announce that Version 4.2 of SANmp for Mac and Windows has been released to the public. SANmp v.4.2 was previously in an extended beta period: New operating systems were released, which consequently prolonged the originally planned beta cycle -- during this time we gathered feedback from a large install base and addressed issues. Before installing, please note: Before upgrading from any previous version of SANmp it is strongly recommended that you disconnect from the SAN and uninstall (with that version's uninstaller) any existing installations of SANmp. The Client and Admin are now bundled into one installer. To install SANmp Admin, launch the SANmp installer and choose the Customize option. You'll be able to install Admin and Client at the same time with only one restart cycle. If you are using SANmp to setup a new SAN, you will need to enable "Allow Unconverted SAN Volumes" in SANmp Admin to convert your disks. Please review the readme.txt file and Help documents (in the installer) for more information about this new version. New Features Support for OS X Mavericks, Yosemite, and El Capitan (now with Gatekeeper/Developer ID) [sMP-634] [sMP-741] Support for Windows 8.1, Windows 10, Windows Server 2012 [sMP-603] [sMP-635] [sMP-762] SANmp Client now has a Recently Mounted menu item that shows last ten mounted volumes [sMP-381] New CLI command in SANmp Client to show list of user's available volumes [sMP-443] New context menu item in SANmp Admin to highlight user's volumes [sMP-614] Improvements Improvements in interaction with ShareBrowser Desktop Client [sMP-662] Improved feedback on a failed attempt to login to SANmp Client [sMP-460] Improvements to AppleScript compatibility [sMP-545] SANmp Client > Persistent last profile, and ability to make default profile [sMP-531] New and enhanced context-specific menu items for Admin/Client [sMP-542] SANmp Admin now shows total number of user accounts [sMP-587] SANmp Admin now copies all users to all disks after converting a new disk [sMP-601] SANmp Admin CLI status report output now more closely matches order of GUI's Disk/Volume list [sMP-637] Fixes SANmp Admin unstable under OS X Mavericks [sMP-667] SANmp Admin could fail to convert Apple Disk Utility software striped volumes [sMP-621] SANmp Client synchronize button does not execute, AutoSync does. [sMP-641] SANmp Admin volume rename does not change OS X volume label [sMP-671] Improved performance for a rare situation that could cause SANmp volumes to mount/unmount slowly [sMP-707] SANmp Client may display confusing message in OS X when mounting NTFS volumes [sMP-640] Windows systems with HFS+ SANmp volumes may report the file system as unformatted (can be incompatibility with EaseUS Todo backup software) [sMP-676] The message "An unknown error occurred. SANmp Admin will now quit." was seen when opening SANmp with non-English Windows versions [sMP-709] For immediate updates, follow Studio Network Solutions on Twitter. Visit our website for more information on SANmp.
  6. globalSAN v.5.3 Released

    globalSAN v.5.3.0.518 (El Capitan/Yosemite compatibility) has been released to the public. globalSAN v.5.3 is a free upgrade for users who already have a permanent key for version 5.x. If you have a trial key, upgrading to v.5.3 will allow you to reset the initiator's trial period. During the initiator's trial period, only one connection may be established at a time and persistent connections can't be enabled. An expired trial can be renewed only when a new build is released. To purchase a permanent key, unlock the globalSAN preference pane and click the License button. Follow the on-screen instructions to purchase and retrieve your permanent key for this computer. globalSAN v.5.3 requires a genuine Apple Intel Mac running 10.7.5 or later, and a Gigabit Ethernet connection with Cat 5e cable or better. Check the installer's readme file for version history. New Features & Licensing Changes Support for OS X El Capitan [GLO-413] (Official) Support for OS X Yosemite [GLO-386] Support for Amazon AWS Gateway Target [GLO-321] Fixes Addressed issues with FreeBSD CTL target [GLO-359] [GLO-410] Improved iSCSI logout sequence [GLO-371] Improved user feedback in GUI and CLI for long-running operations [GLO-372] Visit our website for more information or to download the globalSAN iSCSI initiator/Xtarget for Mac OS X. For immediate updates, follow Studio Network Solutions on Twitter.
  7. Hi paulf (and other EQL users), Case 208219 (October, 2014) led to engineering issue GLO-391, which is unfortunately at a dead end because we could not reproduce the reported behavior with our EqualLogic array, and the tcpdump requested to do further investigation was apparently not provided. (Apologies if we somehow missed it.) If you have an EqualLogic array that is behaving similarly please comment here and/or open a case so that we can continue our analysis. We would love to have a tcpdump that captures this problem in action! To produce the dump: Open Terminal and enter sudo tcpdump -i en0 -s 65535 -w ~/Desktop/tcpdump (where en0 is the iSCSI connection). Reproduce the behavior, and then hit Ctrl+C in the Terminal to stop the tcpdump. The generated file will be on the desktop; please send it to our support team and reference this thread, or case 208219, or GLO-391. Thanks, Eric
  8. EVO Version 5.7 includes many new features and improvements to scalability, performance, setup, and reliability. Some of the most notable additions are summarized below. If you purchased an EVO storage system that is currently at OS v.5.x your hardware is compatible with EVO v.5.7. Please contact us to determine if you are eligible for a free upgrade to this latest version of the EVO OS. Before upgrading the OS version on your EVO, it is imperative that you review the user manual and plan for any changed functionality. Further, although an update to the newer version can be done with data in-place, a backup of all critical data should be completed and verified before beginning the update. You should also plan for a reboot, which will be required immediately after the upgrade process has finished. In addition to these highlighted items, there are many other improvements and options, which are documented in the relevant sections of the EVO GUI's Help manual. EVO OS v.5.7 Release Notes New Features and Improvements A Recycle Bin can now be enabled for each NAS share [EVO-851] USB storage can now be connected directly to EVO and NAS-mapped [EVO-1724] [EVO-1682] An 8 Bay EVO can now accept an approved 16 bay expansion chassis [EVO-1760] EVO can now act as a time server for all connected workstations [EVO-1952] The Paragon HFS driver can now be enabled to improve SAN+NAS limitations (beta) [EVO-1046] Port Bonding via 'balance-rr' is now a bonding option on the Advanced page [EVO-1581] Improved transition to user assignment after NAS mapping [EVO-1880] The "SysObjectID" value for SNMP is now supported [EVO-1881] Beta flags removed from LDAP/AD functions [EVO-1905] 10GbE ports now default to 9000 MTU [EVO-1912] ShareBrowser/EVO user sync is now enabled by default [EVO-1927] GUI now enforces the prevention of overlapping IP subnets [EVO-1910] ShareBrowser Admin password can now be reset from web UI [EVO-1945] Definitions updated for Unlocked/Locked/Project Sharing NAS modes [EVO-1789] System patched against Shellshock and Heartbleed [EVO-1937] ShareBrowser v.4.2 Companion Release Notes New Features Assets can now be tagged [PMP-582] Cloud Integration with Adobe Creative Cloud [PMP-581] Cloud Integration for Box [PMP-538] Cloud Integration with Microsoft OneDrive [PMP-570] FCP X XML Support [PMP-548] FCP 7 XML Support [PMP-549] CatDV XML Support [PMP-590] Windows - Dump a local text file reporting the files with Verification errors [PMP-556] Active Directory / LDAP support for ShareBrowser Server [PMP-580] Search Tags Only option [PMP-607] Improvements Admin application view - Add columns for: Status, Last Index, Next Index [PMP-321] Volume List - Mount/Write Status Column [PMP-329] Display IP address of EVO Server that Admin has logged into [PMP-442] Notification of which system has Admin open [PMP-486] UNC Path support on Windows [PMP-508] Initiate connections to non-EVO shares (Win) [PMP-509] Synchronize function for SANmp disks [PMP-510] Indicate which NAS protocol is in use for a mounted volume [PMP-521] Contextual Mount - Unmount command [PMP-533] Contextual Mount - Refresh [PMP-534] Volume List - Refresh button, should always trigger a 'Refresh All' [PMP-535] Implement keyboard navigation for video preview in Windows [PMP-630] Please visit the EVO Shared Storage System page for more information about EVO and ShareBrowser.
  9. I see. Regarding option 1, I'm not sure if the OS X recovery partition would have all of the dependencies needed for globalSAN to work properly. Are you going to give it a try??! If so, it would be great to hear about it!
  10. Hi thekrynn, from your description I think it sounds like your ESXi server is being blocked simply because of a trial-mode limitation in Xtarget. (You can only establish connections from a globalSAN iSCSI initiator in Xtarget trial mode.) There's more info on this on page 37 of the Xtarget 5.2 manual.
  11. Please contact us and reference this post if you would like to preview a version of the initiator with support for CTL.
  12. OS X 10.10 (aka "Yosemite") was released yesterday. We have been testing the current shipping build of globalSAN (v.5.2.0.429) with various developer previews of Yosemite as they were released. At this time we know of no globalSAN issues/incompatibilties caused as a direct result of upgrading to Yosemite. Please reply here if you have successfully been using the current version of globalSAN with versions of OS X prior to Yosemite and you believe you have discovered an issue with globalSAN after upgrading to the GM build of Yosemite 10.10 (Build 14A389).
  13. Sorry for the inconvenience! Please have a look at the How do I setup my new EVO? article in our new KB. From there, you can login to our support system and grab the latest EVO Help manual.
  14. EVO Version 5.6 includes many new features and improvements to scalability, performance, setup, and reliability. Some of the most notable additions are summarized below. If you purchased an EVO storage system that is currently at OS v.5.x your hardware is compatible and you are eligible for a free upgrade to this latest version of the EVO OS. If you are on a version earlier than v.5.0, please contact us for more information on upgrading your EVO. Before upgrading the OS version on your EVO, it is imperative that you review the user manual and plan for any changed functionality. Further, although an update to the newer version can be done with data in-place, a backup of all critical data should be completed and verified before beginning the update. You should also plan for a reboot, which will be required immediately after the upgrade process has finished. In addition to these highlighted items, there are many other improvements and options, which are documented in the relevant sections of the EVO GUI's Help manual. EVO OS v.5.6 Release Notes New Features and Improvements Introduced support for EVO Prodigy [EVO-1796] Introduced support for Intel-based EVO [EVO-1684] SMB2 now enabled by default instead of SMB [EVO-1863] AFP and SMB users can now be set as Read Only for NAS shares with the Unlocked mode [EVO-1751] Background status messages (the transient messages that appear at the top of EVO's web GUI during background operations like building a logical disk) now include a link to the applicable page where more details can be seen [EVO-1782] New option on System > Advanced page ("Optimize concurrent NAS operations") to improve NAS performance for certain workflows (especially when multiple clients are writing to SAN while reading from NAS) [EVO-1847] ShareBrowser v.4.1 Companion Release Notes New Features Auto-mount volumes upon login [PMP-23] Path based offline-proxy support [PMP-254] Support MD5 Checksums for Mac & Win [PMP-338] & [PMP-452] Shared Comments field for user-populated custom metadata [PMP-368] 3rd Party Cloud Storage integration for Drobox and Hightail [PMP-392] Preserve Windows Drive Letter for ShareBrowser mounted volumes (Win only) [PMP-417] Generate a local text file report for copied files with Verification errors (Mac only) [PMP-501] Improvements Preference improvement for SANmp EVO-Only Mode [PMP-302] Persistent view of EVO Project Sharing Lock column in ShareBrowser Client [PMP-312] Do not display SANmp volumes and EVO NAS shares if user does not have permission [PMP-366] Preference to not display indexed internal volumes of other users [PMP-367] Option to keep SANmp volumes mounted after ShareBrowser Client is quit [PMP-382] Added contextual menu option for - Open With [PMP-387] Added Contextual menu to Clear All Locks for EVO Project Sharing [PMP-434] NFS Mounting option improvements [PMP-445] SANmp Login retry preference (Mac only) [PMP-456] Support for Active Directory / LDAP authentication in ShareBrowser [EVO-1894] Added the ability to delete indexed volumes from the ShareBrowser Database [PMP-461] Added volume list filter for "EVO + SANmp Shares only. Set as default view. [PMP-478] Clicking 'All Volumes' triggers a search of text entered in the search field [PMP-490] Improved display of Last Modified Date and Size for offline indexed files [PMP-492] Pressing the space bar triggers playback of highlighted clip in ShareBrowser Preview pane [PMP-493] Added information for xd5f codec metadata for ShareBrowser’s Indexer [PMP-494] Provide Skip, Skip all errors, Cancel options in verify error dialog [PMP-500] Added a preference for handling verification of Mac .DS_Store files [PMP-502] Warn users that recursively applying comments will overwrite all comments down the hierarchy [PMP-502] [PMP-505] Added support for a Common Clipboard shared with the Finder and ShareBrowser (Mac only) [PMP-511] ShareBrowser Icon in Windows TaskBar flashes when receiving access requests (Win only) [PMP-586] Bug Fixes Using ShareBrowser client on Windows causes HFS+ SANmp volumes to report as unformatted [PMP-396] Fixed issues with verification error handling for Mac clients [PMP-468] Fixed an issue with some copy speeds for Mac clients [PMP-481] Fixed an issue where SANmp volumes did not unmount after a scheduled index completed (Mac only) [PMP-483] Improved responsiveness for the contextual menu in ShareBrowser client [PMP-489] Fixed an issue where a Copy/Paste of a QuickTime .mov of certain types might fail [PMP-512] Fixed an issue with Project Sharing where locking and status was intermittent, which could also lead to not being able to save or rename files and folders. [PMP-513] Fixed an issue where verification errors prevented other copies from completing [PMP-522] Fixed an issue where SANmp iSCSI volume icons were displayed instead of the Fibre Channel icon [PMP-559] Fixed an issue where the ShareBrowser Windows Client could not request a SANmp Write user unmount their volume [PMP-567] Fixed an issue where a long start delay could be seen on ingest with Avid (Windows) [EVO-1846] Please visit the EVO Shared Storage System page for more information about EVO and ShareBrowser.
  15. Hi vibrobloc, et al, We've been testing the initiator with preview builds of Yosemite and currently don't see any blocking issues in our environment. Of course, every new build of a preview OS will present the risk of introducing something that could create a new incompatibility with previously released software... We welcome your feedback — good or bad — on results of testing globalSAN under a preview build of OS X. Thanks!