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    • Eric Newbauer

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  2. EVO ShareBrowser Desktop Client/Admin v.4.4.1 contains new features, minor bug fixes and improvements to ShareBrowser 4.4. In order to use ShareBrowser 4.4.1, your EVO must be running version or later with the following plugin versions: Java Runtime Environment: 8u77 PostgreSQL: ShareBrowser Server: 4.4.1040.6 Slingshot limited: 0.0.136 EVO Indexer 0.0.75 If your EVO is not up to date with these versions, please contact our support team to determine your upgrade eligibility. Compatibility: Mac: OS X 10.10 or later Windows: Windows 7 or later Before Installing: First remove ShareBrowser v.4.4 via the uninstaller in Applications/SNS EVO ShareBrowser (Mac), or the Control Panel (Windows). Please Note: ShareBrowser v.4.4.1 will install ShareBrowser Client by default. To install ShareBrowser Admin or the Indexer Configuration Tool choose customize in the Mac installer or click the checkbox to install ShareBrowser Admin in the Windows installer. New Features: Integration with StorageDNA [PMP-530] Auto-Complete Keyword Tags [PMP-721] Include manual in help menu [PMP-1113] Finder plugin displays the user who locked a file [PMP-1124] Setting to always clear locks on exit [PMP-1192] Option to throttle unbridled file copies in client [PMP-1232] Improvements: Add an option to sort by lock (Mac) [PMP-1096] Remove “Export to FCPX XML” from Windows version [PMP-1101] Only install ShareBrowser Client by default [PMP-1115] Warning box when search phrase is short (1-2 characters) [PMP-1117] Remove Read Locks [PMP-1127] Distinguish inaccessible indexers in the right-hand-side dropdown (Mac) [PMP-1178] Remember column placement/size in OSX client [PMP-1207] Checkbox labels should be clickable [PMP-1260] Raise contrast on the edge of the playback window [PMP-1272] NFS mounting takes a long time on macOS [PMP-1270] Bug Fixes: Search Tags Only does not display Key Values [PMP-663] Export to FCPX sends blank video for certain ProRes clips [PMP-1269] Other Miscellaneous Bug Fixes For immediate updates, follow Studio Network Solutions on Twitter. Visit our website for more information on EVO ShareBrowser.
  3. Hi Marwan, just raise a support ticket with SNS - their customer support is really awesome. Whenever I had any issue with my keys the fixed that extremly fast. Cheers, budy
  4. Dear SNS, I have purchased 4 license keys for GlobalSAN ISCSI Initiatior, and I've successfully activated 2 keys using the website. Essentially, copying the key from the software, pasting it in the website, and then pasting the key into the software to activate. However, I'm trying the software on a third iMac and I'm facing an issue with the key. I paste the key from the software just as I have done before, only this time when I input the Key from the website, it says that the key either has been used, or outdated. I'm pretty certain that that isn't the case. I've tried de-activating the key (which I haven't used) and activating it again, to no success. Then, in one case, it registered in the website that the license was activated, yet on the software side still on trial mode. I de-activated it, and tried again, with no results. I've tried un-installing the programme and installing it again. I tried restarting the system. Nothing works. Appreciate your time and patience. Sincerely, Marwan
  5. Intelligent bandwidth control

    your networking equipment has potential to do layer 3 and layer 7 traffic shaping and throttling. Looking at cisco meraki equipment you can see there's a few options to limit bandwidth but nothing specific to being intelligent of the number of active devices and utilisation based on a percentage. traffic shaping options
  6. I have v5.8.1.88 installed on my EVO but only see the v5.8 announcement. Where are all releases and release notes kept?
  7. As you can see, by default, the username and password can be see by anyone on the network capturing packets as the credentials are sent in plain text. I'm very surprised this is the default behaviour. screenshot of credentials sent in plain text
  8. I'm noticing that on any page, even the login page when not logged in as in the example showing the requests, the admin console is constantly (every second or twice per second) trying to reach http://ip-of-server/clientSoap.php screenshot of requests Why is the system constantly requesting this page? Why is it always returning 430 even when logged into the admin console?
  9. Project Sharing

    (Noting that this behavior was resolved in a support case)
  10. So by changing the port to 443 then the login page will start to use https secure authentication? Shouldn't this be the default setting?
  11. The default credentials and the web administration port (80) can be changed at the System > Web Configuration Settings page in the EVO. We've also got some added controls for the administration coming in an upcoming version - please open a support case if we can help with anything else!
  12. Is there a way to secure the login page as right now anyone on the same network can obtain the username and password without https enabled on the login page.
  13. This fixed the issue: https://studionetworksolutions.zendesk.com/hc/en-us/articles/209723143-Synology-DSM-6
  14. Situation: MacOS Sierra v10.12.6 New iSCSI target created (& enabled) on MySynology NAS (:5000) Trial version of the globalSAN iSCSI Initiator CHAP user authentication (not target authentication!) Initiator connection -> :5000 Xtarget iSCSI advanced setup -> :5000 I keep getting this error: "0.2.5. iSCSI portal was not found at the xxx.xxx.x.xxxx address." Same error for 'portal/group' or 'target'. Are there any restrictions on the port number (standard 3260) in the trial version? Any help will be much appreciated!
  15. I'm using trial version. an issue: too many connections has gone. just left: Connection Error, 0.0.A Internal Error or 1.2.FB. doesn't work at all.
  16. We aren't aware of any issues with globalSAN and macOS 10.12. Are you using the trial version of the initiator, or the licensed version? There are very few functional limitations in the trial mode, but one of these limitations is the number of allowed concurrent connections. Please see the guide in /Applications/globalSAN for more information.
  17. iSCSI doesn’t work with mac sierra 10.12. When I am trying to connect to mu iSCSI server says: Connection Error, 0.0.A Internal Error or 1.2.FB. Too many connections.
  18. Windows .mov Import

    Also to add that if I take the "problem" file and drag it off the EVO to the desktop and try to import it. It works fine. I also tried this on another Windows workstation as well as trying Adobe Premiere and got the same error.
  19. I have some footage that can't be imported into After Effects on my Windows workstations. The same file can be imported on Mac stations into several different apps. We tested a few different movie files and the same happens
  20. Project Sharing

    Hmm not sure this is wats happening. What I'm trying to do is add lets say additional assets to say /Volumes/Projects/2017/
  21. Project Sharing

    It's only expected that this would be prevented if the path were to change. For example, a locked file may be at /Volumes/Projects/2017/October/example.c4d. Any change to any of the parent items would affect all children, and change the path to their location. If this isn't what you're seeing, please open a support case so we can gather more information.
  22. Project Sharing

    I have a share where file permissions have been setup for Project Sharing. I had a user open a C4D file which it is set to Write lock those file types. The file is located inside a series of folders and subfolders. At the Finder level when another user tries to drag a file into any of the subfolders where that C4D file is located it won't let them. All the folders seem to be locked at the finder level. They can drag from the finder to Sharebrowser but not Finder to Finder. Is that normal operation?
  23. Best Practices for End of Day

    Hi Jeffrey, Either ShareBrowser or Finder can be used to eject volumes. The best practice is to unlock the project locks from within the ShareBrowser Client or Finder before ejecting, but if all NAS shares are unmounted, the locks should also eventually expire on their own (once the EVO has determined the NAS sessions truly are closed and not just briefly interrupted).
  24. Best Practices for End of Day

    Thank You, that makes total sense. Is there any issue with un-mounting via Sharebrowser vs the Finder? In other words if users unlock there projects and perform a drag the share to the trash/eject is that a problem?
  25. Best Practices for End of Day

    Thanks for asking. While it’s technically better to shut down workstations from a security (see this article) and energy-saving standpoint, leaving the machines running indefinitely is not expected to pose a problem with the EVO. It is best to unmount network shares when not in use (especially if using SAN volumes). Also, here’s an article that covers the best practice for EVO shutdowns. Feel free to open a support case if you have any more questions or concerns!
  26. We just rolled out a 16bay EVO with another 16bay expansion chassis. Connected are four edits and 10 motion graphics stations. The edits most always shutdown their stations at the end of the day. The graphics folks seem to always keep their stations on overnight, even if not rendering overnight. Is their any harm to staying connected and on throughout the night for extended periods of time?
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